Delivery charges for orders from the online shop?
We have several delivery agencies we work with for fast and convenient delivery; however, you need to choose according to your preference from our list of agents available.
How long Does delivery take?
Shipping duration varies by location and we ship to over 200 countries. Max’s delivery duration takes between 20-45 business days and an additional 2 days for processing.
What exactly happens after ordering?
After ordering from our site a confirmation mail will be sent to the email address you supply on the order page with your status of orders, tracking id, and receipt.
Do I receive an invoice for my order?
Yes, you will receive an invoice of order at the email the address you provided.
All payment of products will be deducted from the Payment Information you provided on the order page.
What is wishlist?
Wishlist is a feature that allows the creation of desired products saved by you, in your user’s account.
What should I do if I receive a damaged or wrong product?
Once you find an item is damaged or wrong product endeavor to contact us immediately through our firstname.lastname@example.org providing us with evidence of product.
Can I change or cancel my order
Once orders are been process by us you cannot cancel.
What is package tracking in my orders?
These are series of a number you receive once you order from us to monitor your item from the point of shipment to your location.